Privacy Policy

Cool Sitters Privacy Policy
Thank you for visiting Cool Sitters on the internet.  The website is owned and operated by Cool Sitters, LLC.   You can contact us at info@coolsitters.com.  This privacy policy is effective as of 5/1/2017.

At Cool Sitters, we respect the privacy of our website visitors.  Whether you are a client or a guest, we understand that privacy is valuable and hard to come by. We do not sell, rent, or share any information you provide with any third party.

Cool Sitters does not collect personal information from individuals unless they willingly and knowingly provide it to us. We do not require visitors to provide any personal information to view our website.  If you purchase a Cool Sitters’ product via our website we collect the following information from the cardholder:  first name, last name email address, zip code and billing information including credit card number and expiration date for payment purposes. We only use your name, address and credit card information to process your order. For security purposes, Cool Sitters does not maintain your credit card information in our system, rather with our payment processors, once you order has been processed. Therefore, you will be asked to supply your credit card information each time you make a purchase.

Age Requirement:
All registrants must be 13 years of age or older.

Use of cookies:
Cool Sitters implements the use of temporary cookies on the web site to allow our customers easy access to the subscribed information. Cookies are used for security purposes, to continuously improve the site and further serve customer needs.  The use of temporary cookies is for the overall benefit of the site user and to implement future web site content changes based upon user preferences and are removed upon logging out of the Cool Sitters' site.

Registering with Cool Sitters.com
The email address you provide is used for internal purposes only, such as confirming and tracking your order and logging into the online training information and tools. The information you submit to our website is confidential, and it is used as a way to register a client or guest for certain products and services, prevent unauthorized access, ensure the confidential use of information, maintain data security, and track login and authentication information.
If you have provided an email or postal address, you may receive periodic communications from us with information on new products and services or upcoming events that may be of interest to you. If you do not wish to receive such mailings, please let us know by emailing info@coolsitters.com with the word “unsubscribe” in the address.

Security
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. We store and process on computers protected by physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. Computer safeguards include firewalls and data encryption, physical access controls to our buildings and files, and authorizing access to personal information only for those employees who require it to fulfill their job responsibilities.
If you feel that this site is not following its stated information policy, please contact us at the address or phone number below.

Survey Collection:
As part of our core business, Cool Sitters does conduct surveys to collect information that may be helpful for our Certified Cool Sitters to enhance their business.  Survey questions, usually one question per survey and non-scientific, are on our website and respondents willingly answer the question and have the opportunity to view the results.  No information is needed or collected to participate in the surveys.

Contact Us:
If you have questions or concerns regarding this policy, you should contact us by using the "Contact Us" feature on our site, sending an email to info@coolsitters.com, or write us at Cool Sitters, 539 W. Commerce St. Ste 1161, Dallas, TX 75208.

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